Returns & Refunds

At YUTA, operated by TAMAYU TEXTILE - we are committed to delivering a premium experience — from the moment you place your order to the moment it reaches you. If something isn’t quite right, we’re here to help.

Return Policy

We offer a 3-day return window from the date of delivery.

To be eligible for a return:

• The item must be unused and in original condition
• All tags and packaging must be intact
• The product must not be damaged, washed, or altered

Items that do not meet these conditions will not be accepted.

• Returns can be requested within 3 days of delivery directly through our website.

Exchange Policy

At YUTA, customer satisfaction is our priority.

• Exchanges can be requested within 3 days of delivery directly through our website.
• Items must be unused, unwashed, undamaged, and returned with all original tags and packaging intact.
• Exchanges are applicable only for size issues or defective products.
• Products purchased during special sales, clearance events, or promotional offers may not be eligible for exchange.
• If your desired size is unavailable, you may opt for a return and refund.
• Customers must submit their exchange request through the website and follow the instructions provided.
• Once the returned item passes our quality inspection, the exchange will be processed.

We are committed to making your shopping experience smooth and hassle-free.

Non-Returnable Items

For hygiene and quality reasons, the following items are not eligible for return:

• Products marked as Final Sale
• Items purchased during clearance or special promotions (if specified)

Refund Policy

Once your return is received and inspected:

• Refunds will be processed within 5–7 business days
• The amount will be credited to your original payment method.
• For Cash on Delivery (COD) orders, refunds are not issued to cash. Once the returned item is received and passes our quality inspection, the refund amount will be transferred directly to the customer's bank account.

To process the refund, customers may be required to provide:

-Account Holder Name

-Bank Account Number

-IFSC Code

Note: Refunds are typically processed within 5–7 business days after the return has been approved. Processing times may vary depending on the customer's bank.

YUTA reserves the right to reject refund requests for items that do not meet our return eligibility criteria.

In case of a return request, a reverse pickup will be arranged wherever service is available. A reverse shipping fee of up to ₹100 or the actual reverse shipping cost (whichever is lower) will be deducted from the refund amount.

If reverse pickup is not available at your location, you may be requested to ship the product to our return address. The applicable return shipping charges will follow the same policy.

This charge applies only to returns and is deducted from the refund after the returned product has been received and passed our quality inspection.

Damaged or Incorrect Orders

If you receive a defective or incorrect item, please contact us at support@yuta.co.in within 48 hours of delivery with:

• Your order number
• Clear images of the issue

We will ensure a quick resolution.